Billing, Call Centers, Communication Skills, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Long-Term Care, Medical Billing, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Systems Maintenance, Team Player, Writing Skills
Customer Service Specialist – Insurance Recovery
Located in
Amarillo, TX
Pay:
17.50/hr.
Job Full Description
Customer Service Specialist – Insurance Recovery
Amarillo, TX
Monday–Friday | 8:00 AM–5:00 PM
Are you looking for a stable, full-time opportunity where you can grow your skills and build a long-term career? This is a great entry point into a professional office environment—no prior industry experience required.
We are seeking a dependable and detail-oriented individual to join our team. This role is ideal for someone with strong customer service or office experience who enjoys problem-solving and working in a team environment.
What You Will Do:
- Contact medical, dental, and long-term care providers to resolve claim discrepancies
- Communicate professionally by phone and email
- Research account information and document updates in internal systems
- Maintain accurate notes and track progress on accounts
- Work toward daily and weekly goals in a fast-paced, team-oriented environment
What We Are Looking For:
- Strong verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to stay organized and manage multiple tasks
- Positive attitude and willingness to learn
- Dependability and interest in long-term employment
Preferred (but not required):
- Call center or office customer service experience
- Exposure to healthcare, insurance, or billing environments
Why This Opportunity Stands Out:
- Consistent Monday–Friday schedule
- Incentive pay available after training
- Stable, full-time position
- Training provided with opportunity to grow
- Supportive team environment
Amarillo, TX
1982
6605 I-40 West
Amarillo, TX 79106
E
Express Employment Professionals - Amarillo