Infrastructure Engineer, Productivity

Infrastructure Engineer, Productivity Los Angeles, CA Technology and Operations - Information Technology Full Time / On-site

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ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE: As the Infrastructure Engineer, Productivity, you will manage and optimize our Microsoft collaboration platforms environment, including SharePoint site creation and permission management, leading data migration projects from other platforms into SharePoint, developing automated workflows using Power Automate, supporting our Microsoft Copilot environment (including Copilot readiness and governance), and ensuring overall system performance, security, and integration with Microsoft 365 services. The ideal candidate will have 3+ years of SharePoint administration experience with a strong grasp of SharePoint architecture and governance, hands-on expertise with related Microsoft 365 technologies such as Microsoft Teams, OneDrive, Entra ID, Microsoft Purview, and Microsoft Copilot (including Copilot Studio).

RESPONSIBILITIES: SharePoint Site Administration:

• Create, configure, and maintain SharePoint sites, site collections, and subsites.
• Manage site architecture and navigation to support effective document management and collaboration.
• Administer user accounts, groups, and permissions to ensure appropriate access control and data security.

Content Migration Projects:

• Plan and execute file migration projects to transition data from other platforms or legacy systems into SharePoint, ensuring data integrity and minimal disruption to users.
• Coordinate with stakeholders to map and reorganize content as needed during migrations.
• Utilize tools or scripts to streamline the migration process.

Automation & Workflows:

• Develop and manage automated workflows to improve business processes using Microsoft Power Automate (Flow) and SharePoints native workflow capabilities.
• Create and maintain flow configurations, troubleshoot workflow issues, and optimize processes for efficiency and accuracy.

Security & Compliance:

• Implement and enforce SharePoint security best practices and governance policies.
• Manage user access policies, permission levels, and data compliance features (such as retention policies or Data Loss Prevention) to safeguard sensitive information in accordance with company and regulatory standards.
• Regularly audit permissions and site content for compliance and security purposes.

Microsoft 365 Integration:

• Work closely with the broader IT and business teams to integrate SharePoint with other Microsoft 365 services (such as Microsoft Teams and OneDrive) and relevant enterprise systems.
• Manage SharePoint Online administrative settings in the Microsoft 365 environment as needed.

Microsoft Copilot, Purview & Copilot Studio:

• Support the Microsoft Copilot environment across Microsoft 365 by partnering with Security, Compliance, and business stakeholders to drive readiness (content permissions/oversharing mitigation), governance, user enablement, and issue resolution.
• Help implement and align Microsoft Purview controls (e.g., sensitivity labels, retention, and DLP) to enable responsible Copilot use.
• Support Copilot Studio solutions by helping manage environments, connectors, publishing, and lifecycle changes for business-facing copilots.

User Support & Training:

• Provide Tier-2/3 support for SharePoint-related issues, resolving user problems or escalating them when necessary.
• Create and update user documentation and best-practice guides.
• Conduct training sessions or workshops to help employees effectively use SharePoint features (sites, libraries, workflows, etc.) and adhere to governance policies.
• Collaborate with cross-functional teams to gather requirements and tailor SharePoint solutions to business needs.

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

• Bachelors Degree in a technical field preferred (e.g. Computer Science).
• Industry Certifications a plus (e.g. Network+, Azure Administrator Associate).

SharePoint Administration Experience:

• Approximately 3 or more years of hands-on experience as a SharePoint Administrator in a medium to large enterprise environment, with a track record of managing SharePoint Online in Microsoft 365.

SharePoint Expertise:

• Strong understanding of SharePoint architecture and functionality, including experience with site collections, document libraries, lists, content types, and workflows.
• Proven ability to configure SharePoint sites/pages, manage web parts, and maintain site taxonomy/metadata.

Permissions & Security:

• Demonstrated experience administering SharePoint user permissions, security groups, and access controls to protect confidential data while enabling collaboration.
• Familiarity with Entra ID for managing user identities and access in SharePoint.

Data Migration:

• Hands-on experience with SharePoint content migration projects - e.g. moving documents and data from network file shares or other platforms into SharePoint.
• Ability to use migration tools or scripts to ensure efficient, secure data transfer and proper metadata retention.

Workflow Automation:

• Practical experience creating and managing workflow automations using Microsoft Power Automate and SharePoints built-in workflow engines.
• Capable of designing workflows for processes such as approvals, notifications, and content reviews to streamline operations.

Microsoft 365 & PowerShell:

• Proficiency in the Microsoft 365 ecosystem - especially SharePoint Online, Microsoft Teams, OneDrive - and its administration tools.
• Strong PowerShell scripting skills for automating SharePoint administrative tasks (e.g., bulk updates, deployments, backups).

Microsoft Copilot / Purview / Copilot Studio:

• Familiarity supporting Microsoft Copilot for Microsoft 365 in an enterprise environment, including content permission hygiene, oversharing risk mitigation, and aligning Microsoft Purview controls (e.g., sensitivity labels, retention, and DLP) to enable responsible use.

• Exposure to Copilot Studio concepts such as environments, connectors, publishing, and lifecycle management for custom copilots is a plus.

• Strong communication and interpersonal skills to effectively support end-users and work with cross-functional teams.

ABOUT YOU:

• Excellent analytical, organizational and documentation skills.
• Ability to prioritize tasks and escalate to a senior member of the team as necessary.
• Excellent verbal and written communication with end users, clients, and vendors.
• Ability to communicate and present ideas and recommendations effectively to IT management or other business stakeholders.

WHAT CIM OFFERS: At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

• A variety of Medical, dental, and vision benefit plans
• Health Savings Account with a generous employer contribution
• Company paid life and disability insurance
• 401(k) savings plan, with company match
• Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
• Up to 16 hours of volunteer time off
• Up to 16 weeks of Paid Parental Leave
• Ongoing professional development programs
• Wellness program, including monthly and quarterly prizes
• And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. At CIM, base pay is one part of the total compensation package. This role is eligible for bonus pay in addition to base salary. The anticipated base salary range for the position in Los Angeles, CA is $108,000 - $115,000.

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HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

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CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.

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