Solicitation Reference Number: IT1
Working Title: Information Technology (IT) Specialist- Part-Time
Location: 1933 Hussion Street Bldg 3, Houston, TX 77003 - Onsite
Category: Technical Services, Help Desk and Operations
Part time
Job description:
Diagnose and resolve technical issues with computer systems, software and hardware. • Install, configure, and maintain computer systems, software and hardware • Troubleshoots and resolves printing and scanning problems. • Oversee the performance of computer systems. • Evaluates hardware or software and recommends improvements or upgrades. • Answers user inquiries regarding software or hardware operations to resolve problems. • Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup. • Conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Provides technical support, addresses questions and concerns. • Performs routine maintenance on all hardware and software. • Reports and tracks IT related activity and issues. • Assist with network connectivity issues and maintains network infrastructure. • Works with outside IT managed services vendor and software companies regarding all systems. • Perform other duties as assigned.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
2 | Required | Skill in troubleshooting computer software and hardware problems; Skill in the analysis of problems and the development and implementation of solutions; Skill in the analysis of problems and the development and implementation of solutions |