Analysis Skills, Call Volume, Coaching, Communication Skills, Computer Skills, Corrective Action, Driver's License, Environmental Protection Agency (EPA), HVAC, Identify Issues, Mentoring, Messaging Middleware, Microsoft Office, On Site Support, Onboarding, Performance Metrics, Quality Control, Quality Management, Root Cause Analysis, Technical Leadership, Trend Analysis
LOCATION
Phoenix, AZ
POSTED
11 days ago
Your standard becomes the bar every tech in the market is measured against.
Compensation: Training rate (hourly) up to eight weeks of paid field training to learn The Goettl Way, then hourly rate, overtime, and a commission plan. Our top individuals in this role make between $90K to $125K
Goettl has been doing this since 1939, and in Phoenix we're building on that foundation every day. We Do Things The Right Way, Not The Easy Way® — and we're looking for a Quality Control Inspector who's ready to make that standard their full-time job. You'll spend your first six weeks in the field with our team, learning how Goettl does it before you take the reins. After that, you own the standard. MQ inspections, ride-alongs, real-time coaching, callback elimination — this is a role for someone who's done the work for years and is ready to make the whole market better.
WHY GOETTL
Houly rate + commission opportunity
Up to eight weeks of paid field training in Phoenix to learn The Goettl Way — then you own it
Company vehicle + tools — fully equipped, no out-of-pocket expenses
Real authority in the field — your inspections and coaching set the market standard
30% of our field leaders were promoted from within — this role is a launchpad
Consistent, year-round call volume — no slow season, no scrambling for work
Full benefits: medical, dental, vision, 401(k) match
Weekly pay
WHAT YOU'LL DO
Conduct MQ inspections on completed installations — correct airflow, refrigerant levels, and workmanship issues on the spot
Perform ride-alongs and job site QC checks to evaluate technician performance against Goettl standards
Coach and mentor installers and technicians in real time — direct feedback, immediate improvement
Analyze callback and return-visit trends; identify root causes and drive corrective action
Serve as the technical authority on complex troubleshooting and high-stakes job sites
Partner with the Technical Supervisor to track quality KPIs and align training with field realities
Assess technician competency as part of the hiring and onboarding process
Run warranty calls and callbacks — solo and alongside the team — as business needs require
WHAT WE'RE LOOKING FOR
Minimum 5 years of hands-on HVAC field experience (6+ preferred)
Deep technical knowledge — you can diagnose, repair, and coach simultaneously
Proficiency with Measure Quick (MQ) inspections and field correction procedures
Exceptional coaching and communication skills — field credibility is non-negotiable
Computer literate: MS Office, email, and field service tools; ServiceTitan a plus
EPA Section 608 Certification — Type II or Universal required for HVAC track
Clean driving record for the last two years + valid driver's license
Able to pass background and drug screen upon offer
Apply now. We move fast for the right people.
Goettl is an Equal Opportunity Employer. We Do Things The Right Way, Not The Easy Way.®
About the Company
P
Phoenix Peach LLC
The Goettl name has been recognized for excellence in heating and air conditioning installation and service since originally established by Gust and Adam Goettl. Since 1939, Goettl has succeeded and prospered through seven decades of business and technology changes and transitions. This legacy continues today with Goettl Air Conditioning (a DBA of Phoenix Peach, LLC) dedicated to exceptional customer service. The Company has service centers in the greater Phoenix and greater Tucson metropolitan areas. Goettl Air Conditioning has an experienced management team, and its highly trained technicians provide excellence in customer service and technical expertise for both residential and commercial HVAC service and installation applications.