Human Resources Service Center Associate

Albany Med

Albany, NY

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Data Quality, HRIS/HRMS, Human Resources, Human Resources Processes, Information/Data Security (InfoSec), Onboarding, Problem Solving Skills, Process Improvement, Systems Maintenance, Technical Support, Testing, Time Management
LOCATION
Albany, NY
POSTED
Today

The HR Associate supports the HCM platform, Workday, assisting managers and employees throughout the employee lifecycle, including onboarding, transactions, audits, staffing, and terminations.

They provide Tier 1 technical support via phone, walk-up, and virtual channels, ensuring timely resolution and collaboration with other departments like Payroll and IS.

Responsibilities include validating employee data, testing system updates, troubleshooting issues, and optimizing Workday processes.

The role requires a BA/BS, strong HR process knowledge, analytical and problem-solving skills, and familiarity with HR systems. Prior Workday or HRIS experience is preferred.

The position emphasizes excellent communication, relationship building, and adherence to confidentiality and data protection standards.

This role offers exposure to various HR functions and systems, supporting organizational needs in a results-oriented environment.

About the Company

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Albany Med