HUD Customer Service Representative

THE KENNEDY COLLECTIVE

Albany, NY

JOB DETAILS
SALARY
SKILLS
Communication Skills, Computer Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Documentation, Financial Operations, High School Diploma, Lift/Move 25 Pounds, Operational Support, Physical Demands
LOCATION
Albany, NY
POSTED
Today

This role offers a meaningful career focused on supporting financial operations through debt recovery customer service.

  • Provide help line support, handling a minimum of 150 calls and emails weekly.
  • Assist customers with debt-related inquiries, documentation, and resolution.
  • Forward complex issues to specialized teams and generate weekly/monthly reports.
  • Requires a high school diploma, computer skills, strong communication, and attention to detail.
  • Must be self-motivated, dependable, and capable of performing repetitive tasks.
  • Physical requirements include sitting, occasional standing, and lifting up to 25 lbs.

  • Salary is approximately $18.27 per hour, with an emphasis on integrity, quality, and inclusion in a supportive environment.

About the Company

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THE KENNEDY COLLECTIVE