Hotel Food & Beverage Manager LEGOLAND(R) Florida Hotels

Aramark

Winter Haven, FL

JOB DETAILS
SALARY
$60,000–$65,000
SKILLS
Beverages, Business Support, Coaching, Communication Skills, Corporate Policies, Cost Control, Cross-Functional, Customer Experience, Customer Relations, Database Report Tools, Develop and Maintain Customers, Equal Employment Opportunity (EEO), Exceeded Sales Goal, Financial Operations, Food and Beverage Industry, Interpersonal Skills, Inventory Management, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Metrics, Operational Communications, People Management, Performance Analysis, Performance Management, Profit & Loss, Promotional Programs, Quality Management, Quality Metrics, Regulations, Regulatory Requirements, Restaurant, Revenue Growth, Safety Compliance, Sales Strategy, Sanitation, Sports, Team Building, Team Player, Trend Analysis, Twitter, Up-Selling
LOCATION
Winter Haven, FL
POSTED
1 day ago

Job Description

Aramark Sports & Entertainment is seeking a Hotel Food & Beverage Manager to support our partnership with LEGOLAND® Florida Resort. This role is responsible for leading front-of-house operations across hotel dining outlets, delivering exceptional guest experiences, and driving financial and operational performance in a dynamic, family-focused resort environment.

 

COMPENSATION: The salary range for this position is $60,000 to $65,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.?

?

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ?

?
?There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Operations Leadership

  • Lead daily front-of-house food & beverage operations across hotel outlets, including restaurants, bars, and lounges
  • Ensure consistent execution of service standards that align with brand expectations and enhance guest satisfaction
  • Monitor service efficiency, guest feedback, and operational performance, implementing improvements as needed
  • Partner closely with culinary leadership to ensure seamless execution and product quality

Leadership & Team Development

  • Recruit, train, coach, and develop team members using Aramark?s coaching framework
  • Foster a culture of accountability, engagement, and recognition
  • Lead daily pre-shift meetings and ongoing training to reinforce service standards and operational goals
  • Manage staffing levels, scheduling, and labor productivity to support business needs

Guest & Client Experience

  • Maintain a strong floor presence, actively engaging with guests to ensure a positive and memorable experience
  • Resolve guest concerns promptly and professionally
  • Build and maintain effective client relationships through consistent communication and operational updates
  • Identify opportunities to enhance the overall dining experience and drive repeat business

Financial Performance

  • Support ownership of P&L performance, including revenue growth and expense control
  • Drive sales through upselling strategies, promotions, and beverage program execution
  • Monitor labor, food, and beverage costs to meet or exceed financial targets
  • Utilize reporting tools and data to identify trends and improve performance

Operational Excellence

  • Ensure compliance with Aramark?s Operational Excellence standards
  • Maintain strong inventory, ordering, and cost control practices
  • Improve workflows and efficiencies while maintaining service and quality standards
  • Oversee team performance to ensure consistency in execution

Safety & Compliance

  • Maintain a safe, clean, and compliant environment for guests and employees
  • Ensure adherence to all health, sanitation, safety, and labor regulations
  • Enforce company policies and procedures consistently

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact on our employees and our customers. Responsibilities may evolve to meet business needs.

 

 

Qualifications

  • 2+ years of hospitality experience, preferably in hotel, resort, or high-volume food & beverage operations
  • Supervisory or management experience required
  • Bachelor?s degree or equivalent experience preferred
  • Strong leadership, communication, and interpersonal skills
  • Proven ability to drive guest satisfaction and team engagement
  • Financial acumen with experience of managing costs and operational metrics
  • Ability to collaborate cross-functionally to deliver a seamless guest experience
  • Ability to stand for extended periods and lift to 50 lbs. as needed

 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/