The GTC Investor Services Specialist handles high-volume inbound calls and performs account maintenance.
Essential duties include answering calls, updating account info, researching client inquiries, troubleshooting technical issues, and processing payments.
They support operational functions, complete compliance training, and work safely in a fast-paced environment.
Qualifications involve a high school diploma, 7-11 months of related experience, strong communication, basic software skills, and ability to multitask.
Physical activities are minimal, with the ability to lift up to 10 pounds occasionally.
Proficiency in Microsoft Office, customer service skills, and the capacity to handle diverse tasks are required.
Equal opportunity employment is assured.