Front Office Assistant

ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We are seeking a temp-to-hire Front Office Assistant to support our busy ENT Surgery Center in San Pedro, CA.

Job Type: TEMPORARY, Full-time

Hours: Mon-Fri, 8-hour shifts

Pay: $21-23/hr

Responsibilities:

A typical day will include greeting and checking in patients, verifying insurance coverage and demographic information, and ensuring accurate documentation in the EHR system. Responsibilities include scheduling, confirming, and rescheduling appointments and follow-up visits; answering incoming calls; responding to patient inquiries; and routing messages to appropriate staff. The Front Office team member collects co-pays and patient balances, processes payments accurately, and assists with referrals, prior authorizations, and medical records requests as needed. This role supports smooth clinic operations by monitoring patient flow, communicating wait times professionally, assisting the clinical team with workflow needs, and completing daily administrative tasks such as scanning, filing, and maintaining front desk supplies. The position requires strict adherence to HIPAA regulations and clinic policies. This is a full-time, temporary position with the potential to transition into a permanent role.

Qualifications and Skills:

Our ideal candidate has at least two years of front office experience in a clinical healthcare setting and is bilingual, with the ability to communicate clearly and professionally with a diverse patient population. Prior experience in otolaryngology is preferred. If you are organized, patient-focused, and comfortable working in a fast-paced, collaborative clinical environment, we encourage you to apply.

Benefits:

• 401(k)
• Employee assistance program
• Paid sick leave

ProHealth Partners is an Equal Opportunity Employer

11.6 SG