The Front of House Manager oversees retail operations at a cannabis dispensary in Albany, NY, focusing on customer experience, staff management, safety, and compliance.
They develop and implement customer service standards, manage staffing and payroll, supervise cash procedures, and ensure merchandise presentation.
The role involves collaboration with management and HR for hiring, training, performance reviews, and staff development.
They ensure operational policies are followed, support community engagement, and embody company values.
The ideal candidate has retail management experience, strong leadership skills, familiarity with retail systems, and analytical abilities.
Requires a minimum of 2 years supervising retail teams, 4 years retail experience, and the ability to work flexible hours.
Pay is $27/hr, with physical and environmental demands typical of retail roles.