Field Service Technician – IT
Computer Task Group, Inc
Tolleson, Arizona
CTG’s long-standing Fortune 500 client is seeking an on-site Field Service Technician – IT to provide hands-on desktop support. This role focuses on resolving hardware, software, and network issues while delivering excellent customer service in a fast-paced environment.
Type: Contract
Job Title: Field Service Technician – IT
Location: Tolleson, AZ
Candidates must be able to commute and work onsite in Tolleson, AZ
Pay Rate: Based on experience
Work Hours: M-F 8am-5pm
Education: Associate’s Degree or Equivalent Industry Certification preferred; HS Diploma/GED minimum
Key Responsibilities:
- Provide on-site support for desktops, laptops, printers, mobile devices, IP phones, and conference room equipment
- Troubleshoot hardware, software, and network connectivity issues
- Perform Active Directory administration and support Windows 11 & Microsoft 365 environments
- Assist with Cisco VPN, Citrix, and corporate mobile device support
- Deploy and image devices (USB/PXE) and maintain asset inventory
- Manage tickets and workflows using ServiceNow
- Support IT projects, printer systems, and IP telephony
- Coordinate hardware orders and deployments
Required Qualifications:
- HS Diploma/GED minimum (Associate’s Degree or IT certification preferred)
- 1+ year of hardware support experience
- 1+ year of in-person, customer-facing IT support
- Strong troubleshooting and communication skills
Preferred Experience & Certifications:
- Experience managing tickets in ServiceNow
- CompTIA ITF+, A+, Network+, Server+, Cloud+, or Mobility+ certifications
Physical Requirements:
- Ability to lift/move equipment up to 40 lbs
Additional Information:
- No third-party resumes will be accepted
- Drug testing and/or other employment-related inquiries may be conducted
- CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws
- All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third-party vendors)
- CTG is an Equal Employment Opportunity employer
- CTG is an E-Verify Company
To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to JoAnn.Abramo@ctg.com.
About Us:CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
About the Company
Computer Task Group, Inc
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.