Escrow Support Manager
Workway
Mesa, AZ
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JOB DETAILS
SALARY
LOCATION
Mesa, AZ
POSTED
30+ days ago
The Escrow Support Manager is responsible for the specific duties listed below.
Your specific duties will include:
- Manage and supervise a high-volume escrow support team.
- Oversee daily production workflow and service level agreements (SLAs).
- Monitor workloads, adjust staffing, and approve overtime as needed.
- Review escrow documents for accuracy, completeness, and compliance.
- Resolve escalated and complex escrow issues.
- Ensure adherence to escrow procedures, company policies, and regulations.
- Partner with branch teams on expectations, process updates, and quality standards.
- Prepare and present production and performance reports.
- Interview, hire, train, coach, and develop team members.
- Conduct performance reviews and address performance issues.
- High School Diploma or equivalent.
- 3–5 years of escrow processing or loan closing experience.
- Minimum 2 years in a lead or supervisory role.
- Experience managing high-volume, deadline-driven workflows.
- Strong knowledge of escrow procedures and regulatory compliance.
- Proficiency in Microsoft Office and escrow-related systems.
- Strong leadership, communication, and problem-solving skills.
- Experience with operational metrics and productivity reporting.
- Familiarity with P&L statements and cost awareness.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail
hr@workway.com
or call 972.514.1515.#EscrowJobs #EscrowManager #RealEstateCareers #TitleAndEscrow #OnsiteJobs #MesaAZJobs #TemporaryJobs #LeadershipRoles #OperationsManagement #HiringNow
About the Company
W
Workway
Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.
In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/