Sales & Client Experience Representative
A&Z MARKETING, INC
Los Angeles, CA
AZ Marketing Inc., a sales and marketing firm, is hiring an Sales & Client Experience Representative to represent Frontier’s Internet and TV services in Cypress. The Sales & Client Experience Representative will consult with customers to determine their needs, recommend Frontier plans, and facilitate smooth enrollments. The Sales & Client Experience Representative position emphasizes sales performance, customer education, and ongoing engagement to maximize satisfaction and loyalty.
As an Entry‑Level Sales & Customer Experience Associate, you will receive training in Frontier’s Internet and TV offerings, including installation protocols and customer experience fundamentals. The Entry‑Level Sales & Customer Experience Associate will then help customers select services that meet streaming, gaming, and remote work needs, while highlighting premium packages and bundled solutions that drive sales growth.
Core Functions of the Sales & Client Experience Representative
- Engage customers with helpful advice on Frontier Internet and TV plans designed for reliable connectivity and quality entertainment.
- Deliver excellent customer experience while guiding customers toward Frontier bundles that combine high-speed Internet with their favorite TV channels.
- Process and confirm Frontier Internet and TV orders promptly to create smooth onboarding and positive sales outcomes.
- Follow up after activation to ensure customers are enjoying their Frontier service and offer meaningful upgrade suggestions.
- Blend attentive customer support with strategic sales conversations to maximize Frontier Internet and TV adoption.
- Maintain thorough customer documentation to uphold service quality and contribute to overall Frontier sales performance.
Education & Experience Needed for the Sales & Client Experience Representative
- High school diploma or GED preferred.
- Experience in sales or customer experience is a plus.
- Detail‑oriented in documenting enrollments, service comparisons, and follow‑ups.
- Team‑oriented mindset to collaborate with sales associates.
- Enthusiasm for structured training and career growth in sales and customer experience.
About the Company
A&Z MARKETING, INC
Open since November 4th, 2016, GLR Marketing has already doubled in size with no plans of slowing down! By finding a niche in face to face new customer acquisitions and leadership development, Fortune 100 and 500 firms hire us to represent their brand, bridge the gap between client and consumer and set them apart from the competition. Almost everything we do is on a persona face to face level. Where billboards, commercials, and telemarketing fails, GLR Marketing thrives.
Why would companies choose to work with us and not use their own trained sales team? Character. A lot of what we do and how we do it is based on character and being relentless. We actually recommend you read Relentless: From Good to Great to Unstoppable by Tim Grover to understand just what we mean. When opening our firm, expanding from North Carolina and with only 6 people, including our CEO, Brittany Gragg, we were humble, hungry, and had a vision in mind.
GLR Marketing commits to service, quality, and growth. As communication goes more online and less in-person, GLR Marketing believes now more than ever that follow through and authenticity is key. The difference a genuine smile and handshake can make Is astronomical; clients trust our relationship-based sales approach especially because we have the numbers to back it up. Since opening, we have doubled our client’s target goals and help them acquire more long-term happy customers than their competition.
What sets our team apart from other sales firms is our service to our people and dedication to expansion. To intrinsically motivate our team to be the best version of themselves and deliver their best efforts on a daily basis, we link our success as a firm to the success of our team and each individual team member. If our team isn’t seeing constant development, if they are not learning and we are not adding value to their lives, then we aren’t fulfilling our duty as a company.
GLR Marketing appreciates our team’s relentless attitude and vow to give 100% to every team member who gives 100% to us. We celebrate the small victories and believe in constant and never ending improvement.
If you are going to do something, you might as well do it the best you can. Be two feet in and invest your heart and passion into being your finest version.