The Employee Relations Specialist/Benefits Manager will serve as the primary contact for employee relation issues, providing expert guidance to managers on discipline, investigations, and HR policies. They will conduct fact-finding interviews, document cases, and collaborate with legal and compliance teams on complex matters. Responsibilities include coaching managers, identifying ER trends, and supporting HR strategies to enhance employee satisfaction, productivity, and retention. The role requires a Bachelor's degree, 5+ years HR/Employee Relations experience, strong knowledge of employment laws, and proficiency with HR systems like SAP. The candidate must have excellent communication, confidentiality, and relationship-building skills, with the ability to manage multiple priorities in a fast-paced environment. Strong analytical, documentation, and independent work capabilities are essential.