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Director of Supply Chain Business Operations

Orlando Health

Orlando, Florida

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JOB DETAILS
SKILLS
Alliance/Partner Management, Americans with Disabilities Act (ADA), Analysis Skills, Budget Management, Business Administration, Business Operations, Business Skills, Communication Skills, Cost Control, Cross-Functional, Data Analysis, Data Sets, Decision Support, ERP (Enterprise Resource Planning), FMLA (Family and Medical Leave Act of 1993), Healthcare, Healthcare Administration, Interpersonal Skills, Leadership, Maintain Compliance, Multitasking, Operational Audit, Performance Analysis, Performance Management, Power BI, Problem Solving Skills, Process Development, Process Improvement, Project Management Certification, Project Management Professional (PMP), Project/Program Management, Reporting Dashboards, Resource Management, Risk Analysis, Scorecarding, Service Delivery, Strategic Planning, Supply Chain, Supply Chain Management, Supply Chain Operations, Tableau, Time Management
LOCATION
Orlando, Florida
POSTED
5 days ago
Position Summary:

 

The Director of Supply Chain Business Operations has a pivotal, high-impact role responsible for driving strategic initiatives, optimizing operations, and enabling data-informed decisions across the supply chain organization. This position combines project management, executive coordination, and advanced analytics to ensure the seamless delivery of Supply Chain services. The Director acts as a trusted advisor to supply chain leadership, orchestrates cross-functional collaboration, and manages key projects that align with the organization’s mission and strategic goals.

 

Responsibilities:

 

  • Supports the Chief Supply Chain Officer (CSCO) and senior leadership in strategy development, execution, and follow-up on key initiatives.
  • Coordinates the planning and implementation of executing complex supply chain projects, ensuring alignment with organizational priorities and on-time, on-budget delivery.
  • Prepares executive briefings, meeting agendas, and follow-up communications to ensure clarity and accountability.
  • Serves as a liaison between leadership and operational teams, facilitating effective communication and decision-making.
  • Designs and maintains dashboards, scorecards, and analytical reports to track supply chain performance and identify improvement opportunities.
  • Develops and manages Supply Chain initiatives, timelines, resource allocation, and risk assessments for high-visibility initiatives.
  • Coordinates stakeholders to drive project momentum and resolve barriers.
  • Manages multiple priorities, works independently, and influences at all organizational levels.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Extracts, analyzes, and interprets large data sets to support strategic planning, cost optimization, and process improvement efforts.
  • Presents actionable insights to leadership, translating complex data into compelling narratives for decision support.
  • Identifies process inefficiencies and leads initiatives to streamline workflows, reduce costs, and enhance service levels.
  • Builds and maintains strong partnerships with stakeholders and collaborates effectively.
  • Demonstrates strategic thinking and strong business acumen.
  • Applies analytical problem-solving.
  • Manages time and priorities effectively across multiple initiatives.
  • Leads change initiatives and adapts to evolving organizational needs.

 

Qualifications:

 

 

Education/Training

Bachelor’s degree in Supply Chain Management, Business Administration, Healthcare Administration, or a related field. Master’s degree preferred.

 

Licensure/Certification

Project Management Professional (PMP) certification or similar project management certification preferred.

 

 

Experience

  • Five (5) years of progressive experience in healthcare supply chain, operations, analytics, or related roles.
  • Demonstrated strong project management skills.
  • Proficiency in data analytics tools (e.g., Excel, Power BI, Tableau) and experience with ERP/supply chain systems.
  • Demonstrated exceptional communication, presentation, and interpersonal skills.

 

 

About the Company

O

Orlando Health