The Hearth & Garage Door Customer Coordinator is an operational leader who bridges customer service with administrative and inventory functions in a showroom setting.
The role involves providing responsive service for hearth, garage door, and HVAC inquiries, managing sales orders, coordinating with warehouse staff for product handling, and maintaining system accuracy within ERP platforms.
They support inventory management through cycle counts and assist with invoicing and basic accounting.
The position requires strong communication, multitasking, problem-solving skills, and physical ability to lift heavy products.
Experience in customer service, warehouse coordination, or related fields is essential, with industry-specific experience preferred.
The role entails working in a warehouse/showroom environment, ensuring process improvements, and collaborating across departments.
Qualified candidates must be authorized to work in the U.S. and capable of performing physical duties as needed.