This customer service role involves daily interaction with customers and co-workers, requiring a positive attitude, courtesy, and strong communication skills. Responsibilities include assisting pilots and passengers with fuel orders, scheduling, reservations, and providing directions via phone, radio, email, and fax. The position also involves data entry for invoicing, payments, and fuel records, as well as maintaining the pilot and passenger area with refreshments. Flexibility in work hours, including weekends, is necessary. Qualifications include a high school diploma or GED, 2-4 years of relevant experience, proficiency in Microsoft Office, basic math, typing speed of 40-60 WPM, and a valid driver’s license. Candidates must pass drug and background screening, and present a professional appearance. The company ensures equal employment opportunity and prohibits discrimination or harassment of any kind.