Seeking a Customer Service Representative to provide expert support for an innovative mobility assistance program in Allen Park, MI.
You'll deliver outstanding member experiences via phone, video chat, or online, building trust and resolving issues related to billing, troubleshooting, and member guidance.
Requires 3-5 years of customer service, strong communication skills, and familiarity with social media and technology.
Offers starting pay of $16/hour (up to $22), with benefits like health insurance, 401(k), paid time off, and training programs.
Your role involves guiding consumers through tech-driven solutions, fostering loyalty, and ensuring their satisfaction.
Emphasizes a culture of humility, service, collaboration, and diversity.