This position requires lawful work authorization in the U.S. without immigration sponsorship.
As a Customer Service Representative on the billing team, you'll handle inbound calls related to billing inquiries, providing empathetic, professional support to a diverse customer base. You'll enjoy engaging with different people, building positive relationships, and collaborating on escalated issues in a fast-paced environment.
Ideal candidates have a high school diploma or equivalent, are flexible with schedules including nights, weekends, and holidays, and possess basic computer skills. Preferred experience includes customer service, telecommunications, or call center work. Key skills include communication, organization, problem-solving, and resilience.
Compensation ranges from $20.00 to $27.80 per hour, with benefits and potential incentives. The company values career growth, diversity, and fosters an inclusive environment, offering opportunities for advancement and development.