Customer Service Representative

TEKsystems

Albany, NY

JOB DETAILS
SALARY
SKILLS
Call Centers, Call Monitoring, Consulting, Customer Support/Service, Detail Oriented, Healthcare Providers
LOCATION
Albany, NY
POSTED
Today

We are hiring 6 Customer Service Representatives for a hybrid role based in Albany, NY, with 4 days remote and 1 day on-site. The role involves responding to provider inquiries via phone, supporting online systems related to claims, eligibility, and self-service tools. Key duties include handling inbound calls, accurately tracking issues, following procedures, and performing follow-up communications. The position is contract-to-hire, paying $18/hour, with benefits such as medical, dental, vision, 401(k), and more. Ideal candidates demonstrate strong customer service, attention to detail, and ability to navigate multiple systems in a fast-paced environment. The application deadline is May 21, 2026. This role offers an opportunity to contribute to healthcare provider support within a dynamic call center setting.

About the Company

T

TEKsystems

About TEKsystems:

  • We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  • The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.teksystems.com/en/