Customer Care Rep

Amcor Flexibles, LLC

Detroit, MI

JOB DETAILS
SKILLS
Billing, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Electronic Data Interchange (EDI), Online Communications, Order Management, Order Processing, Organizational Skills, Pricing, Problem Solving Skills, Project/Program Management, Team Lead/Manager, Time Management
LOCATION
Detroit, MI
POSTED
Today

This role involves managing customer orders, providing timely support, and fostering strong customer relationships. Under supervision, you'll process orders via web, email, EDI, or fax, respond to inquiries, and resolve issues related to pricing, delivery, and invoicing. Key responsibilities include monitoring order status, supporting cross-functional teams, managing project flow, and ensuring contractual and service commitments are met. The ideal candidate has 2-3 years of customer care experience, strong organizational and communication skills, and the ability to work independently and handle stress professionally. Work is primarily remote, requiring reliable internet and communication tools. The position offers competitive compensation, benefits, and opportunities for growth within a high-performing team.

About the Company

A

Amcor Flexibles, LLC