Seeking an experienced Customer Service Representative to join a leading HVAC company in Northern Nevada. The role involves answering incoming calls, assisting customers, accurately scheduling and rescheduling appointments, and collaborating with the Service Dispatcher. Key tasks include communicating professionally, collecting correct information, upselling services, and making outbound maintenance calls. The position is based in an office setting, requiring attention to detail, organization, and proficiency with Microsoft Office. Qualifications include at least one year of customer service experience, data entry skills, and a valid Nevada driver’s license. The pay range is $19-$21 per hour. The company has a strong reputation for reliable service, integrity, and has been recognized as an Elite Leadership Dealer by Carrier Corporation. Opportunities for training and growth are available within a supportive team environment.