Business Intelligence Developer

Primary Location:

250 E Liberty St

Address:

250 East Liberty St. Louisville, KY 40202

Shift:

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Business Intelligence Developer (BID) supports the design, development and implementation of business intelligence tools and solutions. As a member of the Enterprise Analytics team, the BID collaborates with operational and other data consumers across UofL Health to identify their complex business problems and provides actionable insights with the overarching goal of improving operational efficiencies.

Essential Functions:

• Designs, develops and maintains BI and reporting solutions utilizing Epic Clarity/Caboodle or Cerner CCL/DA2/PowerInsight that transform data into insights through interactive reports and dashboards
• Develops self-service analytics solutions in Epic SlicerDicer, Health Catalyst tools or Tableau/Qlik
• Develops and maintains policies, processes, standards and best practices in BI solutions development and delivery
• Supports the implementation, enhancement and on-going support of enterprise data platform
• Supports the data through its life cycle utilizing data governance principles that ensure data quality, integrity, stewardship, security, literacy and adoption
• Conducts research and makes recommendations on products, tools, services, protocols and standards that will support ULH's data management strategy
• Works in concert with Data Architects and business teams to understand business requirements and translating those requirements into developing value-add BI/Analytics solutions
• Designs and maintains a curriculum for coaching and training current and prospective end users to better understand how these tools can enhance business decision making capabilities
• Provides Level 1, 2 and 3 support for day-to-day production issues maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures. Includes on call rotation

Other Functions:

• Works closely with the Analytics leadership, business teams and IT infrastructure teams to design, implement and support the goals and objectives of the organization set by the leadership
• Designs, develops and maintains BI and reporting solutions that transform data into insights through interactive reports, dashboards and self-service reporting capabilities
• Conducts research and makes recommendations on products, tools, services, protocols and standards that will support ULH's data management and BI strategies
• Acts as a liaison between technical staff and business subject matter experts in creating and refining business requirements
• Proactively communicate and collaborate with internal and external customers to analyze information needs and functional requirements and delivery
• Maintains relationship with vendors of hospital applications to understand current and future features and functionality and product life cycle
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Job Requirements

(Education, Experience, Licensure and Certification)

Education:

• Bachelor's Degree in Business, Information Science or Computer Science (required)
• Master's Degree in Business, Information Science or Computer Science (preferred)

Experience:

• Seven (7) years of experience in the development of reporting/analytics solutions using BI tools (required)
• Experience in Agile development methodology for analytics projects (required)
• EHR experience for enterprise reporting or Tableau/Qlik/Power BI experience for data visualization (preferred)

Certification:

• Epic Cogito or Epic Clarity data model certification (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Knowledge of Data Management, BI, Data Warehousing, Data Governance and ETL concepts
• Demonstrated problem-solving skills; can identify complex problems, use critical thinking, logic, reasoning, and relevant information to evaluate options, and develop appropriate, effective solutions
• Ability to work under pressure and meet strict time deadlines
• Ability to work independently, be self-reliant and show initiative with minimal supervision
• Strong knowledge of data warehouse design concepts and relational databases

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Ability to break down problems or tasks; using prior knowledge and experience to identify causes and consequences of events

Computer Skills:

• Expert-level skills in BI, data management, data warehousing, ETL and Agile
• Strong EPIC skills
• Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health