Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right.
Find your place here. Learn more about Wolters Kluwer and Enablon, the recognized leader in EHS and Operational Risk Management solutions.
What We Offer
The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule (in-office two days a week - East Coast preferred, Central considered), and amazing benefits.
Office Locations
Contact Wolters Kluwer | Wolters Kluwer
What Youll Be Doing
As a Business Analysis Manager, you'll work independently with minimal supervision, often leading internal projects and driving key initiatives that impact multiple teams. You'll play a critical role in translating business needs into actionable functional designs, ensuring the successful delivery of Enablon solutions that address complex client challenges.
This role requires not only strong technical expertise but also exceptional communication and relationship-building skills. You'll engage directly with clients, listen actively to their needs, and clearly articulate how Enablon's products can help achieve their business objectives.
You'll also have the opportunity to propose innovative solutions and contribute to the development of new Enablon offerings-helping shape the evolution of our services and strengthen our position as a trusted partner in Operational Risk Management (ORM) and Environment, Health & Safety (EHS).
Ideal Candidate
Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team.
Key Tasks
Responsible for the requirements gathering and elicitation translating this into the functional design document
Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external
Participate in the estimation of effort for new projects or change requests
Work closely with the Subject Matter Expert team to define exact domain requirements
Conduct gap analysis and/or study the business processes of a customer
Create stories that describe the functional (features) and non-functional scope (performance, security, and other expectations) of a customer project
Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories
Provide Support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project
Ensure customer satisfaction and enhance relationship management
Design and maintain Enablon Best Practice Templates and Certified add-ons
Develop, document, and maintain professional Services processes and procedures
Take Initiative to improve internal processes
Youre a Great Fit if You Have/Can
Education:
4-year degree in Computer Science, Software Engineering or equivalent
Business Analyst Foundation or similar is a plus
Prince-2 Foundation is a plus
Experience:
Proven experience designing and implementing Enablon software across multiple modules
Skilled in requirements analysis and global implementation across key business domains, including:
Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management
Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives
Experience on multiple projects across a variety of industries and applications
Experience in Software Product Development
Experience as a Consultant or Business Analyst in the software industry
Ability to set and manage priorities judiciously
Demonstrable knowledge of software development lifecycle and activities
A strong understanding of software Agile methodologies
Technical skills:
Demonstrated skills in Enablon implementation services
Creating project documentation
Knowledge of bug-tracking systems
Excellent command of English both written and oral
Ability to solve complex problems and to exercise judgment based on the analysis of multiple sources of information
Soft Skills:
Strong relationship-building skills including the ability to relate constructively to all levels of the organization
Excellent oral & written communication skills
Able to set and manage priorities judiciously
Able to articulate ideas to both technical and non-technical addressees
Self-motivated and directed, initiative, collaborative, a strong motivator and team player, result and goal-oriented
Naturally persuasive, able to negotiate and solve problems
Demonstrate great attention to detail while still articulating the 'big picture'
Work collaboratively and effectively with diverse, multi-stakeholder groups
Able to synthesize complex and diverse information
Able to transform details and facts into recommendations and action plans
Able to produce clear and informative policy and process documentation
Demonstrate an analytic mindset with the ability to creatively solve problems
Excel at operating in a fast-paced and changing environment, remaining focused on results and goals
Explain difficult or sensitive information, work to build consensus
We Are an Incredibly Supportive Team
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.
Additional Information
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including:
Medical, Dental, & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time Paid Parental Leave
Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html
Diversity Matters
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. Weve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn
The Above Statements Are Intended to Describe the General Nature and Level of Work Being Performed by Most People Assigned to This Job
They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process
Compensation
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context.
Partners in Innovation
Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership.
Leading Positions and Brands
Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.