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Blount Re-Entry MA Program Coordinator

Helen Ross McNabb Center

Maryville, TN

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JOB DETAILS
SALARY
SKILLS
Academic Intervention, Administrative Management, Administrative Skills, Behavioral Health, Clinical Competency, Clinical Medicine, Clinical Outcomes, Clinical Support, Clinical Training, Communication Skills, Computer Skills, Corporate Policies, Criminal Justice, Cross-Functional, Customer Service Evaluation, Customer Service Operations, Disciplinary Action, Documentation, Electronic Medical Records, Employee Retention, Funding, Identify Issues, Leadership, Maintain Compliance, Medical Record System, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, On Call, Organizational Skills, People Management, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Psychiatry and Mental Health, Reconciliation, Registered Nurse (RN), Schedule Development, Service Delivery, Short Messaging Service (SMS), Social Work, Staff Development, Team Lead/Manager, Time Management, Training/Teaching, Web/Electronic Surveys, Workplace Issues
LOCATION
Maryville, TN
POSTED
3 days ago
Blount Re-Entry MA Program Coordinator



Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work make the decision to work where you are valued!

Join the McNabb Center Team as the Blount Re-Entry Master's Level Program Coordinator today!

The Blount Re-Entry Master's Level Program Coordinator

Summary of role of team:
  • The Blount County RRHP Master's Level Program Coordinator will act as a member of a multi-disciplinary team, providing administrative and programmatic oversight to clients within an adult residential substance use treatment facility.
  • This position must be able to initiate and maintain professional and clinical relationships and interact appropriately with a team of health practitioners.
Summary of position:
  • The Blount County RRHP Master's Level Program Coordinator is responsible for the day-to-day operations of residential services ensuring client care that promotes quality clinical outcomes and supports recovery.
  • The Program Coordinator oversees administrative and programmatic function of the program.
  • They ensure contract reporting and compliance in the assigned programs per McNabb Center's Policy and Procedure requirements.
  • The Residential Program Coordinator is responsible for providing direct supervision of team leader, care coordinator, and residential counselors.
  • The RRHP Program Coordinator ensures coverage for program vacancies and is able to perform front line duties as needed. They also participate in an on-call rotation for administrative and programmatic emergencies.
TYPICAL WORKING CONDITIONS/ENVIRONMENT
  • This position will work in a residential treatment center for adults who suffer from substance use disorders, providing residential substance use treatment.
  • The program operates 24 hours a day, seven days a week, 365 days a year.
JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Program Responsibility
  • Works in a multi-disciplinary team approach to meet clinical needs of individuals in the program.
  • Completes all required documentation in accordance with Center Policy and Procedure and funding source guidelines.
  • Assists with monitoring the effectiveness of treatment and quality outcomes for program (i.e. satisfaction surveys, follow-ups upon discharge).
  • Oversees daily program operation for clients and direct care staff members assigning/managing daily schedule and covers as needed for program, this includes after hours, weekends and holidays since programs in this division are 24/7.
  • Ensures that all monthly inspections, monthly fire drills and quarterly EAP procedures are completed and documented per company policy.
  • Oversees monthly schedules for team leaders and residential counselors which adhere to ratio requirements per policy and funding sources.
  • Participates in a weekly on-call rotation for administrative and programmatic emergencies.
  • Ensures that P-Card reconciliation of receipts is completed within company deadlines.
  • Responds to all emails, voicemails, text messages and crisis calls within appropriate time frames.
  • Meets with Assistant Director weekly for clinical and administrative supervision.
  • Promotes harmonious relationships and attitudes by openly communicating any concerns, keeping a positive attitude, and helping others.
  • Other job duties as assigned by supervisor.
  • Communicates directly, assertively, and approaches conflict with a problem-solving approach.
  • Organizes and develops team cohesion.
2. Supervision/Management
  • Provides direct supervision of program staff to ensure that appropriate programmatic and clinical services are provided to clients.
  • Schedules and facilities monthly all-staff meetings, which include trainings/education for staff members.
  • Provides guidance and/or training to all Blount County RRHP staff on clinical issues as needed, individually or as a group.
  • Attends weekly Management/Leadership team meetings as scheduled without tardiness.
  • Participates in and/or delegates participation in daily treatment teams to ensure that programmatic concerns with clients are addressed and information is coordinated among all programmatic sections.
  • Ensures that documentation is being completed appropriately and accurately by program staff (ASAM, notes, etc.) in both the electronic medical record and TNWITS system.
  • Fills vacancies in a timely manner with qualified candidates ensuring limited interruption of service delivery. Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing 24/7.
  • Supervises staff on a regular basis, either in a group or individual format, and completes the necessary documentation of these meetings per McNabb supervision guidelines to capture issues and strengths of staff members discussed.
  • Identifies staff issues and addresses promptly as evidenced by the utilization of progressive disciplinary procedures and discussion with supervisor as needed.
  • Completes annual evaluations on staff members, highlighting strengths, weakness and goals for professional development.
  • Foster professional growth and development of staff through the identification of leadership potential and training opportunities.
  • Facilitates a peer review process of client records to ensure compliance of with documentation.
  • Ensures that a minimum of 2 internal activities/groups are conducted per day.
  • Ensures that a minimum of 1 external activity/group is conducted per week.
  • Ensures that each client is seen by the RN and vitals obtained 2x/week.
  • Ensures that each client is seen by Prescriber a minimum of 2x/month.
  • Ensures Care Coordinator provides weekly face-to-face contact per month for all clients.
  • Conducts treatment team on a weekly basis
  • Completes monthly productivity reports and submits to supervision prior to the 12th of the following month.
3. Community Outreach
  • Represents the Center in the community in a positive and professional manner as evidenced by good working relationships (satisfaction survey, referrals, and complaints).
  • Participates in community outreach activities to promote program visibility as needed or upon invitation.
4. Professional Development
  • Will develop a professional development plan with supervisor in yearly evaluations with performance goals.
  • Explore continuing education opportunities to expand clinical skills regarding interventions, education, etc. and request approval to attend trainings.
  • Complete all Relias training modules and stay current with all staff trainings.
COMPENSATION:

Starting salary for this position is approximately $64,213/year based on relevant experience and education.

Schedule:
  • The schedule of this position is normally Monday- Friday, 40 hours per week, with varying start and end times as needed. Days and shifts worked can vary based on client and/or programmatic needs and requirements of program.
  • This position is residential, which requires working holidays and the position is expected to participate in an on-call rotation. This on-call rotation could involve weekend and after-hours work.
Travel:
  • This position does not require transportation of clients on a daily basis; however, the program may need this position to help transport for emergencies and/or need of the clients/program.
  • Maintaining a dependable vehicle and certified driver status is a condition of employment.
  • Staff members may be required to provide transportation in their personal vehicle or company van. If staff members use of their vehicle for this purpose, they will be reimbursed mileage.
  • F endorsement is required.
Equipment/Technical Competency:

This position requires the use of basic computer/electronic skills. Must be knowledgeable and able to utilize Microsoft Office (i.e. Word, Excel).

Equipment/Technology:

This position does require computer skills for timekeeping, scheduling and use of electronic medical records entry, and familiarity with Microsoft Office Products (Word/Excel/Outlook).

QUALIFICATIONS - Blount Re-Entry Master's Level Program Coordinator

Experience / Knowledge:

Minimum of two years supervisory experience in the social work and addictions field and/or behavioral health and criminal justice setting required. Knowledge of substance use and mental health recovery, including co-occurring disorders and working with individuals with SPMI are essential. Ability to demonstrate compassion, apply screening, assessment . click apply for full job details

About the Company

H

Helen Ross McNabb Center