The Assistant Operations Manager supports club operations by assisting members/guests, handling inquiries, and ensuring smooth check-in processes. They engage with members, promote a positive environment, and contribute to dues growth and revenue targets across various areas. Key responsibilities include resolving member concerns, maintaining facility appearance, supervising staff, managing inventory and cash flow, and ensuring compliance with policies. They provide excellent customer service, handle billing issues, promote merchandise, and oversee daily administrative tasks. The role requires strong interpersonal skills, a friendly attitude, and prior customer service experience in health, retail, or hospitality. Certifications include CPR/AED and state-specific credentials. Physical demands include standing for long periods and occasional lifting. The position offers benefits such as performance bonuses, health insurance, discounts, and opportunities for advancement, with a pay rate of $18-$21/hour.