The Assistant Operations Manager supports club operations by assisting members/guests, ensuring smooth check-ins, and engaging with the member base.
They resolve member concerns, monitor facility appearance, and oversee staff and policy adherence.
Key responsibilities include driving revenue through dues, retail, and ancillary sales, managing billing and inventory, and supervising front desk and system procedures.
They promote customer service by greeting guests, handling inquiries, and managing member issues.
The role requires strong interpersonal skills, a positive attitude, and at least 2 years of customer service experience in a related industry.
Qualifications include a high school diploma, CPR/AED certification, and physical ability to stand and lift up to 25 pounds.
Compensation is $14/hour.