This Administrative Assistant role supports daily operations of substance use treatment programs, including managing appointments, schedules, and verification of payer information.
Responsibilities include answering calls, rescheduling appointments, providing program information, collecting patient data, verifying insurance, and facilitating referrals to clinical teams.
Candidates should have a high school diploma or GED and 1-2 years of customer service experience. Preferred qualifications include experience in medical or behavioral health settings and bilingual abilities.
Benefits offered include health insurance, retirement plan, paid time off, holidays, and opportunities for clinical supervision and loan forgiveness programs.
Additional duties involve maintaining accurate data, ensuring confidentiality, and delivering excellent customer service.