Administrative Assistant

Established and rapidly growing medical practice seeks medical assistant to join its team of dedicated healthcare professionals.

Work Hours: 40 hours per week (Monday through Thursday).

Job Qualifications 

• American Heart Association or American Red Cross CPR or BCLS certification
• Excellent written and verbal communications skills; good computer skills
• Effective customer service skills; social skills; and age-specific and cultural competencies 
• Effective organizational and time-management skills

Essential Functions and Responsibilities

Under the supervision of the Physician or Nurse Practitioner, 

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence. 
• Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects information from patient and clinical data and medical records from referring physicians. 
• Creates patient chart for new patients; updates and files data, test reports and correspondence in medical charts; verifies accuracy and completeness of patient’s chart; maintains security and integrity of medical records. 
• Verifies patients’ insurance benefits; obtains pre-authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments. 
• Schedules appointments with patients for diagnostic and therapeutic procedures and follow-up office visits. 
• Provides direct services for patients including: handling patients’ schedule of appointments; instructing and educating patients on clinical protocols and testing procedures; obtaining informed consent for recommended procedures; providing support to patients in walking, dressing, and moving patients throughout the office.
• Obtains and processes specimens; prepares patients for examination; and performs point of care testing. Provides support to physicians and nurse practitioners by performing various procedures. Takes vital signs and obtains other relevant information, such as weight, height, drug allergies, current medications and recurring problems.
• Sends and receives patients’ medical records; receives hospital notes, x-ray/lab reports, and referral information; sends instructions to patients and/or families from physician; communicates with referring physician and other health care professionals working on patient’s case to ensure continuity of care. 
• Responsible for managing patients’ charts to ensure that information is accurate, timely and complete. 
• Responsible for writing orders using the electronic medical record system and processing prescription refill re quests on behalf of the physician provided that ordering physician reviews and approves the prescription.
• Responsible for performing inventories, tracking, ordering, and stocking office and medical items as necessary. 
• Responsible for maintaining logging system as needed for refrigeration of medications, point of care testing, sterilization process, crash cart, or others as needed. 
• Responsible for ensuring that office environment is safe, healthy and secure at all times and for abiding by all federal and state regulations.

This position requires candidate to work collaboratively with the healthcare team to assess, coordinate and implement patient care; to communicate effectively with the staff physicians, referring physicians, nurse practitioners, and ad ministrative staff; and to ensure continuity of care for the patient so that the patient's medical needs are met.