Seeking an Account Manager to support client accounts, ensuring successful plan administration and service.
Responsibilities include researching and resolving client concerns promptly, maintaining clear communication with clients, vendors, and team members, and serving as a liaison during implementation and renewal processes.
Utilize HubSpot CRM to track interactions, manage pipelines, and identify engagement opportunities.
Assist sales teams with product presentations, document processes, and participate in in-person client meetings.
Candidates should have strong communication, attention to detail, problem-solving skills, and proficiency in Microsoft Office; experience with HubSpot is a plus.
Join a collaborative, innovative environment focused on service, integrity, and impact, based in Buffalo, NY, with a Monday-Friday schedule.