The Account Manager oversees customer relationships and day-to-day operations to enhance retention and revenue.
They manage all aspects of client engagement, including meetings, proposals, orders, and follow-up, using industry knowledge to deliver tailored solutions.
Responsibilities include meeting revenue targets, coordinating deliverables, supporting sales efforts, and utilizing CRM tools.
The role involves supervising staff, developing long-term relationships, and collaborating across departments to ensure client satisfaction.
Qualifications include a bachelor's degree or equivalent experience, strong communication, organizational skills, and proficiency in Microsoft Office, invoicing, and CRM.
The position is based on-site in Buffalo, NY, offering a competitive salary and benefits.