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Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Help Desk Analyst

National
$50,000
VA
$59,500

Recent Job Postings

Help Desk Analyst
Harbor Group Management | Norfolk, VA 3 weeks ago

Help Desk Analyst Junior
Octo Consulting Group | Alexandria, VA 5 days ago

Help Desk Analyst
Robert Half Technology | Arlington, VA 2 weeks ago

Help Desk Analyst I
Robert Half Technology | Reston, VA 3 weeks ago

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Help Desk Analyst

A help desk analyst provides computer and technology support to individuals and organizations.

A typical day in the life of a help desk analyst might include:

  • Listening to customers' assessments of computer problems and asking follow-up questions
  • Helping customers follow steps to solve technology problems
  • Training customers to use new computer hardware or software applications.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Help Desk Analyst

National
$50,000
VA
$59,500

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Recent Job Postings

Help Desk Analyst
Harbor Group Management | Norfolk, VA 3 weeks ago

Help Desk Analyst Junior
Octo Consulting Group | Alexandria, VA 5 days ago

Help Desk Analyst
Robert Half Technology | Arlington, VA 2 weeks ago

Help Desk Analyst I
Robert Half Technology | Reston, VA 3 weeks ago

View All Jobs

Top Pay by Location

These cities have the highest paying median for Help Desk Analyst
San Francisco, CA
$71,000
Washington, DC
$61,500
New York, NY
$59,500
Los Angeles, CA
$58,000
Houston, TX
$55,500
Charlotte, NC
$55,000
Chicago, IL
$54,000
Philadelphia, PA
$53,500
Salary information is calculated from job seeker profiles and job postings. Both hourly and yearly wages could be reported.

A typical day in the life of a help desk analyst might include:

  • Listening to customers' assessments of computer problems and asking follow-up questions
  • Helping customers follow steps to solve technology problems
  • Training customers to use new computer hardware or software applications.

Insider Tips

A Help Desk Analyst is typically paid an average salary of around $50,000 annually. Not all help desk analysts need post-secondary education to do their jobs well, but those who earn an associate's degree can often go further in this field. Professionals who want to specialize in more technical help desk analyst roles may need to earn a bachelor's degree in computer science or information science in order to land higher paying jobs in this field.