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Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Service Manager

National
$55,000
VA
$66,500

Recent Job Postings

Customer Service Assistant Manager
Lux Solutions | Greater DMV Area Locations, VA 2 weeks ago

Customer Service Manager
ARS/Rescue Rooter | Lorton, VA 4 days ago

Sales Representative / Account Manager / Customer Service
FlashBanc | Hampton, VA 2 weeks ago

Manager - Customer Service Rep - Open House
Check Into Cash | Virginia Beach, VA 4 days ago

View All Jobs

Customer Service Manager

Customer service managers promote a positive customer service culture within their organizations to meet and exceed the needs of customers.

On a typical day, a customer service manager might have tasks such as:

  • Supervising a team of customer service employees
  • Resolving complex customer complaints or questions
  • Developing and implementing an organization's customer service policy.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Service Manager

National
$55,000
VA
$66,500

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Recent Job Postings

Customer Service Assistant Manager
Lux Solutions | Greater DMV Area Locations, VA 2 weeks ago

Customer Service Manager
ARS/Rescue Rooter | Lorton, VA 4 days ago

Sales Representative / Account Manager / Customer Service
FlashBanc | Hampton, VA 2 weeks ago

Manager - Customer Service Rep - Open House
Check Into Cash | Virginia Beach, VA 4 days ago

View All Jobs

Top Pay by Location

These cities have the highest paying median for Customer Service Manager
New York, NY
$64,500
Dallas, TX
$61,000
Houston, TX
$60,000
Los Angeles, CA
$59,000
Atlanta, GA
$56,500
Chicago, IL
$55,500
Miami, FL
$54,000
Charlotte, NC
$53,500
Salary information is calculated from job seeker profiles and job postings. Both hourly and yearly wages could be reported.

On a typical day, a customer service manager might have tasks such as:

  • Supervising a team of customer service employees
  • Resolving complex customer complaints or questions
  • Developing and implementing an organization's customer service policy.

Insider Tips

A Customer Service Manager is typically paid an average salary of around $55,000 annually. Annual salaries usually increase with experience, with customer service managers with 20 or more years of experience making around $20,000 more a year than new customer service managers. Some of the best customer service manager salaries are found at businesses in Minneapolis, San Francisco, and Atlanta. In contrast, customer service managers in Austin, Phoenix, and Portland make slightly less than the national average.