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Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Service Agent

National
$33,000
VA
$40,500

Customer Service Agent

Customer service agents interact with customers at all stages of the business lifecycle, helping them make purchases and resolving any product and service issues.

A customer service agent spends time performing duties such as:

  • Greeting customers and answering any questions they have about the business, its practices, and its products and services
  • Recommending products and services and processing them for customers
  • Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Service Agent

National
$33,000
VA
$40,500

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Top Pay by Location

These cities have the highest paying median for Customer Service Agent
New York, NY
$38,000
Los Angeles, CA
$36,000
Charlotte, NC
$35,500
Chicago, IL
$35,000
Dallas, TX
$34,500
Atlanta, GA
$33,500
Phoenix, AZ
$32,500
Houston, TX
$31,500
Salary information is calculated from job seeker profiles and job postings. Both hourly and yearly wages could be reported.

A customer service agent spends time performing duties such as:

  • Greeting customers and answering any questions they have about the business, its practices, and its products and services
  • Recommending products and services and processing them for customers
  • Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.

Insider Tips

A Customer Service Agent is typically paid an average salary of around $33,000 annually. Overtime rates, bonuses, and commissions can help boost these salaries. Salaries vary significantly from business to business, with airlines and insurance firms typically compensating their customer service agents better than retail outlets, and large multinational and national businesses offering higher salaries than smaller organizations.