The JEOL USA organization is comprised of 300 employees, 180 of whom are field service personnel, for JEOL makes customer service and support a top priority. Additionally, applications specialists, technical support, sales and marketing, product management, training instructors, and administrative personnel are a committed team of people dedicated to making JEOL an outstanding supplier of scientific instruments.
JEOL USA headquarters are located in Peabody, Massachusetts, just north of Boston. The JEOL campus houses our Electron Optics and Analytical Instruments demonstration facilities, the JEOL Institute, the main parts depot and service center for the western hemisphere, and a manufacturing and software development facility. At this location, through the work of our engineering and software teams, JEOL USA has developed valuable enhancements suggested by our broad customer base and the proficiency of our in-house TEM, SEM, NMR, and MS experts.
JEOL positively challenges the world's highest technology, forever contributing to the progress in Science and human society through its products. For more than fifty years JEOL USA, Inc. has made customer service and support a top priority. Our success is based on talented and dedicated employees who are committed to making a difference. Our 300+ dedicated employees have been the driving forces in helping the Company thrive.
The JEOL USA Mission
Achieve customer fulfillment and loyalty by delivering outstanding technology and superior support while maintaining a leadership position in the industries and institutions that we serve.