Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. We do this by creating personalized and relevant dialogue throughout the entire customer journey.
We apply our passion of creating remarkable long-standing engagements to four distinct areas along the customer journey – lead generation, lead nurturing, sales and customer support.
Our solutions complement each other for the total customer experience. Sourced individually or leveraged together, our focus is to deliver on your desired outcome.
• More than 37 years in the contact center and direct marketing industry
• 11 innovative contact and fulfillment center locations
• Trusted by more than 250 globally known brands
• In-house data scientists, creative agency, software development and innovation groups
• ISO and ATA/SRO Certified, FDA, HIPAA and SSAE 16 Compliant
• Acquired by Qualfon, December 2017