When my three brothers and I started the Bail Hotline bail bonds company nine years ago, no one anticipated the changes and impact we would help to usher into the bail bond industry. At the time, the market was highly fragmented by thousands of mom-and–pop operations. Our goals were simple: “change the image of the bail bonds industry, offer the consumer clear answers during a critical time of need, treat the consumer as you would a member of your own family, and offer payment plans to make bail affordable for all.” That’s how we planned to differentiate our bail company from the competition.
Our first office was in downtown Riverside, CA. We got a great deal because the space was quite small and torn to pieces by the former occupant. We cleaned, painted, and decorated the office to look as nice as possible. As soon as we started, we made our clients feel comfortable and welcomed them with fresh coffee, snacks, and even a play area for the kids; nothing you would ever expect to see in a bail bond office, at that time. Fast forward a few years, and here we are, having spread our blueprint to over 30 offices throughout California.
I am proud to say, that with over 200 employees, we are now California’s second largest bail company. Our goal is not to necessarily be the biggest bail company, but to lead the industry and become the standard by which all other bail companies are measured. I am confident that with a combination of our vision, values, and dedication, our bail company will exceed these goals and rise to the top of our industry.
In all of our offices – from San Diego to San Francisco, CA – whether in the retail office or corporate headquarters our motivation is aiding customers through their experience. We ask that our staff take initiative, act with integrity and humility and work together to uphold and build upon our standards. If you have a true enthusiasm for the responsibilities of helping people and the ambition to perform at your best, consider careers with us.
Bail Agent Assistant
The most common career path at the Bail Hotline starts with the Bail Assistant. As a Bail Assistant at the retail level you are in direct contact with our customers, offering a caring ear; and aiding the Bail Agent in charge with providing an exceptional customer experience. Most Bail Assistants, after training and licensing, transition to a Bail Agent position in 6 to 12 months.
Financial Service Representative
We are currently seeking positions for our corporate office in the Downtown Riverside. If you posses great negotiation skills, do well under pressure and have the ability to collect we are interested in you! (Strictly collections and follow up on clientele. No selling is required).
Customer Service, Call Center Operator
We are currently seeking positions for our corporate office in the Downtown Riverside. As a Call Center Operator you will field incoming calls and interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Contact Us3605 10th St Riverside CA 92501