Undergraduate Assistant

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Supervise other clerical staff and provide training and orientation to new staff.

Use computers for various applications, such as database management or word processing.

Conduct searches to find needed information, using such sources as the Internet.

Create, maintain, and enter information into databases.

Order and dispense supplies.

Develop or maintain internal or external company Web sites.

Schedule and confirm appointments for clients, customers, or supervisors.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Complete forms in accordance with company procedures.

Make copies of correspondence or other printed material.

Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.

Manage projects or contribute to committee or team work.

Provide services to customers, such as order placement or account information.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Arrange conference, meeting, or travel reservations for office personnel.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Train and assist staff with computer usage.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Prepare and mail checks.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Learn to operate new office technologies as they are developed and implemented.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Mail newsletters, promotional material, or other information.

Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Prepare conference or event materials, such as flyers or invitations.

Maintain scheduling and event calendars.