Private Branch Exchange (PBX) Operator

Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.

Contact security staff members when necessary, using radio-telephones.

Complete forms for sales orders.

Stamp messages with time and date and file them appropriately.

Process incoming or outgoing mail, packages, or deliveries.

Place orders, such as for equipment, supplies, or catering for meetings.

Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.

Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.

Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.

Place telephone calls or arrange conference calls as instructed.

Relay or route written or verbal messages.

Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.

Keep records of calls placed and charges incurred.

Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.

Monitor alarm systems to ensure that secure conditions are maintained.

Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.