Personal Care Coordinator

Participate in continuing education to stay abreast of industry trends and developments.

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Furnish customers with information on events or activities.

Requisition necessary supplies, equipment, or services.

Resolve customer complaints regarding worker performance or services rendered.

Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Inform workers about interests or special needs of specific groups.

Train workers in proper operational procedures and functions and explain company policies.

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.

Recruit and hire staff members.

Take disciplinary action to address performance problems.

Meet with managers or other supervisors to stay informed of changes affecting operations.

Direct marketing, advertising, or other customer recruitment efforts.

Apply customer feedback to service improvement efforts.

Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.

Analyze and record personnel or operational data and write related activity reports.