Patient Scheduler (Office and Administrative Support)

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Maintain medical records, technical library, or correspondence files.

Transmit correspondence or medical records by mail, e-mail, or fax.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Complete insurance or other claim forms.

Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.