Host/Hostess (Food Preparation and Serving Related)

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Receive and record patrons' dining reservations.

Direct patrons to coatrooms and waiting areas such as lounges.

Answer telephone calls and respond to inquiries or transfer calls.

Hire, train, and supervise food and beverage service staff.

Confer with other staff to help plan establishments' menus.

Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Take and prepare to-go orders.

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Operate cash registers to accept payments for food and beverages.

Provide guests with menus.

Order or requisition supplies and equipment for tables and serving stations.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

Plan parties or other special events and services.

Assist with preparing and serving food and beverages.

Inform patrons of establishment specialties and features.

Prepare cash receipts after establishments close, and make bank deposits.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Prepare staff work schedules.

Greet guests and seat them at tables or in waiting areas.

Perform marketing and advertising services.