Resumes of Front Desk Clerk
Writing an effective Front Desk Clerk resume is an essential part of your job search. Make sure you include a summary of your experience and goals, plus, list relevant work experience, certifications and computer programs you know. Also, highlight your skills, such as: being a good communicator, managing projects and more.
Be sure to use some of the same words found in the job description, and don't forget to proofread! Our Front Desk Clerk resume examples will guide you through this process. Build your resume at CareerBuilder in a few clicks or, upload an existing one, now.
Responsibilities
Typical Front Desk Clerk responsibilities to be added to your resume.
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Verify customers' credit, and establish how the customer will pay for the accommodation.
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Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
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Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
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Greet, register, and assign rooms to guests of hotels or motels.
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Review accounts and charges with guests during the check out process.
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Transmit and receive messages, using telephones or telephone switchboards.
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Make and confirm reservations.
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Keep records of room availability and guests' accounts, manually or using computers.
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Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
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Plan, schedule or supervise the work of other employees.
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Record guest comments or complaints, referring customers to managers as necessary.
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Compute bills, collect payments, and make change for guests.
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Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
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Contact housekeeping or maintenance staff when guests report problems.
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Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
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Issue room keys and escort instructions to bellhops.
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Arrange tours, taxis, or restaurant reservations for customers.
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Deposit guests' valuables in hotel safes or safe-deposit boxes.
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Date-stamp, sort, and rack incoming mail and messages.
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