We will notify you once the page is ready!
0 suggestions are available, use up and down arrow to navigate them

Notify Me!

NO RESULTS FOUND!

Customer Service Associate (Sales and Related)

1,035,114 Customer Service Associate (Sales and Related)
Jobs Available
in US
$ 13.46 - 28.67/hour

Resumes of Customer Service Associate (Sales and Related)

Writing an effective Customer Service Associate (Sales and Related) resume is an essential part of your job search. Make sure you include a summary of your experience and goals, plus, list relevant work experience, certifications and computer programs you know. Also, highlight your skills, such as: being a good communicator, managing projects and more.

Be sure to use some of the same words found in the job description, and don't forget to proofread! Our Customer Service Associate (Sales and Related) resume examples will guide you through this process. Build your resume at CareerBuilder in a few clicks or, upload an existing one, now.

Responsibilities

Typical Customer Service Associate (Sales And Related) responsibilities to be added to your resume.

  • Order tests that could determine the causes of product malfunctions.

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.

  • Refer unresolved customer grievances to designated departments for further investigation.

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

  • Check to ensure that appropriate changes were made to resolve customers' problems.

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

  • Solicit sales of new or additional services or products.

  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

  • Review insurance policy terms to determine whether a particular loss is covered by insurance.

HERE ARE SOME USEFUL ARTICLES FOR YOU

Recommended articles for Customer Service Associate (Sales And Related) in US

Image for How far back should you go on a resume?

How far back should you go on a resume?

CareerBuilder | January 28, 2021

Should you include those early years on your resume? Here's how to determine what to keep - and what to ditch.

Image for How to make a resume to get the job you want

How to make a resume to get the job you want

CareerBuilder | June 1, 2022

Review details about how to make a resume that stands out so you can showcase your abilities professionally and accurately and get the job you want.

Register to apply for jobs.

To get more relevant job recommendations, share your skills and your desired salary range.