Bilingual Receptionist

File and maintain records.

Schedule appointments and maintain and update appointment calendars.

Receive payment and record receipts for services.

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Calculate and quote rates for tours, stocks, insurance policies, or other products or services.

Hear and resolve complaints from customers or the public.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Schedule space or equipment for special programs and prepare lists of participants.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Keep a current record of staff members' whereabouts and availability.

Analyze data to determine answers to questions from customers or members of the public.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Enroll individuals to participate in programs and notify them of their acceptance.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Process and prepare memos, correspondence, travel vouchers, or other documents.