Director of Customer Service (Management)

Salary

Director Of Customer Service (Management) Salary in Los Angeles, CA

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Director Of Customer Service (Management) also qualify for the following roles. You should evaluate them to see if they are better fit for your financial and life style goals

• Customer Service Representative (Office And Administrative Support)
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• Customer Service Manager
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  Implement the processes, and assist in developing further strategies and policies to ensure higher customer satisfaction and higher profitability. Manage the resolutions and billing team members and provide strategic support from time to time. Lead the operations team and identify opportunities to streamline processes. Work to create a better customer experience and speed up internal processes. Provide leadership to resolve all staff and customers' queries and concerns. Keep an eye on key accounts and manage them personally if needed. Manage the recruitment, training, and retraining of all team members.

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• Vice President (Vp)
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  This role provides strategic vision and advice to the president. And steps in as the acting president when the president is not in office. Must have enough accounting and finance knowledge to give input on the overall condition of the market and the feasibility of the company’s plans. Ability to negotiate contracts and agreements. Develop and implement management strategies and processes. Must have impeccable communication skills. Ability to prioritize without supervision and delegate tasks effectively. Create a performance-based culture and track all KPIs of all departments. Step in and provide insight to solve roadblocks and keep the company on track to meet its annual targets.

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