Warehouse Assistant

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Fulfill various administrative duties to support warehouse environment. Typical tasks include interacting with warehouse associates, keeping accurate tracking records monitoring shipping supply inventory, preparing packages for distribution, and printing mailing labels. May require frequent interaction with customers, logistics companies, and vendors.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

As a certified Forklift Operator, you will offload and load freight shipments into and from trucks, city trailers and other containers. This includes use of pallet jacks to handle and correctly place shipments that may include hazardous or easy-to-break materials. Following all safety and operation guidelines or regulations is fundamental. May require certification and experience using various forklift types and sizes, as well as other warehouse equipment.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Drive a tractor-trailer combination or a truck with a capacity of at least 26,001 pounds Gross Vehicle Weight (GVW). May be required to unload truck. Requires commercial drivers' license. Includes tow truck drivers.

Sell services to individuals or businesses. May describe options or resolve client problems.

Independently pick orders inside a warehouse. Pack the shipments based on requirements and shipment size. Ship orders using the provided shipping details. Get certification for operating warehouse equipment if needed. Ability to push, pull and lift packages weighing up to 50 pounds. Follow all safety guidelines while handling materials. Ability to stand for an entire work shift and perform overtime duties with little to no notice. Handle loading equipment like dollies and automatic lifts when needed.

Lead the entire warehouse team. Provide training and guidance to new and existing fulfillment specialists and other warehouse staff. Ensure work conditions and practices comply with employee health and safety policies. Plan and implement improvement activities for the entire facility. Work with team members to increase efficiency and productivity. Diagnose and resolve all operational issues. Perform audits of processes and inventory when needed. Have a working knowledge of warehouse ERP systems.