Technology Specialist

Provide basic diagnosis and repair of employee workstations including laptops and desktops. Maintain Asset inventory in real-time. Provide basic setup of workstations for new hires. Maintenance of company networks and documentation of all major issues. Providing desktop support and configuration both remotely and in person. A relevant Associate degree is required. Working knowledge of routers, switches, and common networking protocols and services. Printer and IT equipment diagnostics and debugging.

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.