Technology Instructor

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Contract teaching opportunity to instruct students on a specific topic for a specified duration of time. Prepare and execute lesson plans, select appropriate textbooks/learning materials, lead in-class discussions, and assign appropriate assignments. Assess and assign respective student grades and facilitate reporting. Ownership of student’s learning outcomes. Understand and address all student’s questions and particular learning needs. Provide students with personalized assistance to cultivate topic proficiency. Successfully communicate with faculty, staff, and students.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Own the day-to-day operation of computer networks to ensure proper maintenance and security. Assess corporate computer needs. Supervise instillation of software and hardware. Gather user feedback, address outstanding computer, and network issues. Oversee digital security and install virus protection software. Communicate network issues to both employees and management and fix configuration problems. Monitor computer networks to improve performance.

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.