Switch Technician

A bachelor’s degree in computer science or information technology is required. Equivalent work experience may be accepted in lieu of formal education. Assist in design, development, and practical implementation of networking systems based on the company’s needs. Maintenance and repair of existing networks and network infrastructure to ensure minimum downtime. Provide input for deciding specifications of new IT equipment to be bought and any replacements/upgrades for current infrastructure. Working knowledge of switching and routing is required. Monitor network health and recommend solutions in advance to prevent faults and increase capacity based on upcoming needs. Maintain the technical documentation needed for IT support technicians and team members.

This role performs inspection of equipment outside company facilities to diagnose the root cause of issues. Also works to conduct testing of the equipment and must be able to install new equipment or repair existing equipment. May need to overhaul used or refurbished equipment. Willing to travel extensively based on the needs of the job. Ability to test the performance of the equipment against set standards like performance standards and safety standards etc. Assist customers with training material when needed. Manage company assets safely and as per company policies. Perform administrative duties like completing expense reports and service activity reports etc.

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Work with internal and external stakeholders. Develop and support the structural and functional integrity of building and design projects through testing, evaluating, and improving building design. Utilize both mathematical and scientific principles to design, analyze, and alter plans, prototypes, and structures. Collaborate closely with team members to identify project goals and take an active role in project objectives, budgets, and timelines. Identify and creatively solve problems with building plans, prototypes and structures and consult with clients on building plans.

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of a building in repair. Duties may involve pipe fitting; HVAC maintenance; insulating; welding; machining; carpentry; repairing electrical or mechanical equipment; installing, aligning, and balancing new equipment; and repairing buildings, floors, or stairs.